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Questions

Same day deliveries?

Our same day delivery service is available for all orders placed before 12pm. For all orders placed after 12PM, we will deliver the florals the next day. We want to do our best to accommodate your needs – if a Vancouver bound delivery must be made this day, please give us a call at 604-731-2737 and we will see what we can do. An additional ‘rush’ fee will be applied.

When will my flowers be delivered?

If the flowers are ordered a day in advance, they will be delivered between 10:00 am and 5:00 pm unless otherwise specified.  You can specify a 3 hour window that we will try our best to accommodate.  For deliveries within Vancouver that must be made before 12PM, a ‘rush’ order fee may be applied.

How will i know when my flowers have been delivered?

If you would like us to notify you when the flowers have been delivered, let us know and we will send you a confirmation email along with a PDF of your invoice.

What if I am not satisfied?

We want you to be as happy as possible with your purchase.  If you are not fully satisfied, please call or email us and we will do our absolute best to make your day.

What is an arrangement?

An arrangement is a styled display of flowers already placed in water & includes a premium glass or ceramic vase.

What is a Bouquet?

A bouquet is a hand-tied display of flowers ready to place in the recipients own vase.

Will my arrangement look exactly like the picture online?

In different seasons, different flowers are available.  We usually try our best to update our online store frequently to reflect the changing seasons. However if the flower shown in the picture is not available, we choose the best possible substitutions for each arrangement to look like the one you see online.

What does a good sized bouquet typically cost?

A beautiful & fresh bouquet by our designers costs from $60 and up. While a large and stunning bouquet typically costs from $100 and up.

Since arrangements include a vase, floral arrangements costs more.

How do I take care of my flowers? (or how can I make them last longer?)

If you have a bouquet, make sure to refresh the water daily and to re-cut the stems one half inch to an inch every other day.

If you have an arrangement, top up the water level and make sure all the stems reach the water level, keep in a cool place away from any heat source.

How long should my cut flowers last?

The longevity of flowers depends on the variety.  Typically, flowers last between 5 – 7 days.  Peonies, tulips, spring flowers & dahlias last between 2-4 days.

What is a domed arrangement?

A domed arrangement can consist of roses & hydrangea placed in a fashion that creates an “arch” of flowers.

What is a bouquet or arrangement with "organic flow"?

Organic flow in a bouquet or arrangement contains a much more “loose” and “wild” look, such as an overgrown english garden.

What is a structural arrangement?

A structural arrangement contains angles and height, with structural materials such as long calla stems and curly willow.

How can i keep my flowers fresh overnight to gift in the morning?

Place your flowers in a cool location like on your balcony, garage or basement.  Optimal temperature for flowers is between 4 & 6 degrees celsius

Can my card message be in another language?

YES!

If you order online, we can see your message and replicate what you wrote. If you are ordering by phone, you can email us your card message after our chat!

How much do wedding flowers cost?

Once we’ve had an opportunity to learn all about your vision for your big day, your proposal will be based on factors such as guest count, design style, flower choice and seasonality, budget, and location.

Below are some starting prices of our wedding services. As each wedding is unique, we highly recommend a booking FREE consultation to obtain an accurate quote.

Bridal Bouquet Starting Price $225.00
Bridesmaid Bouquet Price $115.00
Boutonniere Price $35.00
Low Table Arrangement Avg. Price $100.00
Elevated Table Arrangement Avg. Price $350.00
Wedding Floral Services Typical Price: $3,500.00

Returns and exchanges

Upon inspection and approval, Exchange or Store Credit will be provided, No Refunds.

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